Customer stories

Anonymized US retail deployments running ZKong ESLs deployed via Retail Digitals — grocery, pharmacy, cannabis. Filterable by industry. References available on request.

Real US retailers running ZKong ESLs deployed via Retail Digitals. Customer names are anonymized at customer request — references are available on request once you've signed an NDA. Below, filter by vertical to see cases relevant to your situation.

Filter by industry:
Grocery
Mid-Atlantic mid-size chain (anonymized)

18-store grocery chain replaced paper tags across full chain in 9 months

18
stores
15 mo
payback
~32k
SKUs/store

Independent grocery chain in the Mid-Atlantic, replacing paper tags after a state pricing-accuracy audit fined them in three stores. Phased rollout: 1 pilot store, then 3, then full chain. Used SFTP nightly export from existing on-prem POS to the ZKong cloud.

"The audit risk was the trigger; the labor savings paid for it. We don't run promo cycles with reprint stress anymore."— VP Operations
Pharmacy
Northeast regional chain (anonymized)

9-store pharmacy chain deployed ESLs across OTC + supplements aisles

9
stores
~12 mo
payback
8,500
SKUs/store

Regional pharmacy chain rolled out ESLs across OTC, supplements, beauty, and seasonal — leaving pharmacy-counter prescription Rx labeling on existing systems. Sync from McKesson EnterpriseRx via SFTP. Audit-trail logging satisfies their internal Class III display accuracy review.

"NDC-level price accuracy plus the audit log is what got us past the compliance review."— Director of IT
Cannabis
West Coast dispensary group (anonymized)

6-store cannabis dispensary deployed full ESL coverage in 4 months

6
stores
~10 mo
payback
~2,400
SKUs/store

Multi-store cannabis dispensary in a state with strict price + THC display requirements. Sync from Dutchie POS via REST API. Display includes regular price, sale price (when active), THC %, strain, and Metrc batch ID. Eliminates manual price-card replacement during weekly menu refreshes.

"Compliance wins were the unexpected upside — Metrc batch on every label cuts our audit prep time by half."— Founder / Operator
More case studies in the pipeline. We're rolling out additional anonymized customer stories across grocery, c-store, fashion, and specialty retail through Q3 2026. To be notified when new cases drop, subscribe to the newsletter.

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