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API and integrations
API integration troubleshooting
Record the endpoint, HTTP method, approximate timestamp with time zone, response status, correlation or request ID, and a redacted request and response. Confirm that the credential belongs to the intended environment and that the integration respects pagination, rate limits, and documented field formats.
Never attach an API key, bearer token, private key, or unredacted customer payload. Explain the expected result, the actual result, whether the issue is repeatable, and the last time the same request succeeded.