Last updated: July 24, 2026

Retail Digitals (“we,” “us,” or “our“) is a brand operated by NY Screens Media LLC, a New York limited liability company. This Privacy Statement explains what information we collect when you visit retaildigitals.com or contact us, how we use it, and the rights you have under U.S. privacy laws including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Who we are

Operator: NY Screens Media LLC, doing business as Retail Digitals
Brand: Retail Digitals — the official U.S. distributor of ZKONG products (Hangzhou ZKong Network Co., Ltd.)
Contact: info@retaildigitals.com · (347) 770-0612
Mailing address: 36 West 47th Street, Room 200, New York, NY 10036

2. Information we collect

We collect only the information needed to respond to your inquiries, fulfill orders, and improve our website. Specifically:

• Contact information you provide: When you fill out a form on our site (contact, quote request, newsletter signup, datasheet request), we collect your name, email address, phone number, company name, and any message you send us.
• Order and purchase information: If you place an order or request a quote, we collect billing and shipping details, purchase amounts, and a record of products discussed.
• Automatically collected technical data: IP address, browser type, device type, pages viewed, and referring URL. This is collected via standard web logs and analytics tools to keep the site secure and improve usability.
• Cookies and similar technologies: See our Cookie Policy for details on the cookies we set and how to manage them.

We do not knowingly collect Sensitive Personal Information (as defined under CCPA/CPRA) such as Social Security numbers, financial account details, precise geolocation, racial/ethnic origin, religious beliefs, health information, or biometric data.

3. How we use your information

We use the information we collect to:

• Respond to inquiries, quote requests, and customer support questions
• Provide product datasheets, install guides, and other content you request
• Send newsletter and product updates if you have subscribed (you can unsubscribe at any time)
• Process and fulfill orders, including coordinating with our installation partners and the ZKong manufacturing team in Hangzhou
• Improve our website performance, security, and content based on aggregate usage patterns
• Comply with legal obligations and respond to lawful requests from authorities

We will never sell your personal information to third parties for advertising or marketing purposes.

4. How we share your information

We share information only with parties that help us operate the business, and only as needed:

• Service providers: Hosting (Hostinger), email delivery (FluentSMTP via Microsoft 365), analytics (Google Analytics), payments and invoicing (Stripe; Zoho), and CRM tools. These providers process information on our behalf under contractual confidentiality obligations.
• Installation partners: When you order hardware that requires on-site installation, we share contact and shipping information with the regional installation partner assigned to your project. They are bound by the same confidentiality obligations.
• ZKong manufacturing: Order details (without personal contact information) are shared with Hangzhou ZKong Network Co., Ltd. for product fulfillment.
• Legal compliance: We may disclose information if required by law, court order, or government request, or to protect the rights, safety, or property of NY Screens Media LLC, our customers, or others.

5. Data retention

We retain personal information only as long as needed for the purposes described in this Statement or as required by law:

• Form inquiries: 24 months from the last contact, then deleted
• Order/customer records: 7 years (U.S. tax and warranty obligations)
• Newsletter subscribers: Until you unsubscribe
• Web analytics: 14 months (Google Analytics default)

6. Your privacy rights

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to know what personal information we have collected about you
• Right to delete your personal information, subject to legal exceptions
• Right to correct inaccurate personal information we hold about you
• Right to opt out of any sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising)
• Right to limit use of Sensitive Personal Information (we do not collect this)
• Right to non-discrimination for exercising any of these rights

To exercise any of these rights, email info@retaildigitals.com with the subject line “Privacy Rights Request” and include enough information for us to verify your identity. We will respond within 45 days as required by law.

Residents of other states with privacy laws (Virginia, Colorado, Connecticut, Utah, etc.) have similar rights — please use the same email contact.

7. Cookies and tracking

We use a limited set of cookies to keep the site working and to understand which pages our visitors find useful. We do not use cookies for cross-site advertising. Full details — including the right to opt out — are in our Cookie Policy.

8. Children’s privacy

Our website and services are intended for retail business buyers, not children. We do not knowingly collect information from anyone under 16. If you believe a child has provided us with personal information, please contact info@retaildigitals.com and we will delete it promptly.

9. Security

We use reasonable administrative, physical, and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction — including HTTPS/TLS across the entire site, restricted server access, and regular security updates. No method of transmission over the internet is 100% secure, but we work to maintain industry-standard protections.

10. International users

Our website is operated from the United States. If you are visiting from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our site, you consent to this transfer.

11. Changes to this Statement

We may update this Privacy Statement from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes will be highlighted on the site for at least 30 days. We encourage you to review this Statement periodically.

12. Contact us

Questions, concerns, or requests about this Privacy Statement or our privacy practices?

NY Screens Media LLC — Retail Digitals
36 West 47th Street, Room 200
New York, NY 10036
Email: info@retaildigitals.com
Phone: (347) 770-0612