Accounts and access

Confirm that you are using the email address assigned to the correct organization and environment. Use the official password-reset flow and check spam or quarantine for the message. Do not share a password or one-time code with support. If the account is locked, disabled, or attached to the wrong company, open an account-access ticket from your business email. Include your name, company, intended role, and the page where access failed. A company administrator may need to approve role changes.

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