Labels and displays

Confirm that the label is assigned to the correct product and store, and compare its identifier with the record in the platform. Check whether the update task is queued, completed, or failed and whether nearby labels update normally. If only one label is affected, move it temporarily closer to a working gateway and retry one update. If the screen is blank or physically damaged, photograph the display and label identifier. Include the model, label ID, store, gateway, task time, and any error shown when opening a ticket.

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