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Orders and billing
Order, shipping, or invoice questions
Provide the Retail Digitals quote, sales order, invoice, purchase order, or tracking number available to you. State the company name, delivery location, and the specific discrepancy or question. For shortages or shipping damage, retain the packaging and attach clear photos.
Do not send payment-card data or online-banking credentials. Billing and payment instructions should be verified using an established Retail Digitals contact before funds are sent.