Leadership
Leads North American sales for Retail Digitals — works directly with US retailers on ESL evaluation, deployment, and post-install support. Owns customer relationships, vendor comparison content, and US regulatory translation.
- Account Executives — East Coast
- Account Executives — West Coast
- Customer Success Managers
- Channel Partner Lead
- Regulatory Affairs Liaison
Department coverage: Direct customer accounts, US retail partners, regional install integrators, regulatory translation (CA AB 3214, FDA 21 CFR 101.11, METRC).
Runs ESL deployment operations across the United States — installation logistics, gateway placement, store training, and post-install retainership.
- NYC Warehouse Lead
- Installation Field Supervisors (3)
- Store-Training Specialists (2)
- RMA / Returns Coordinator
- Inventory & Procurement
- Vendor Relations
Department coverage: NYC inbound warehouse, install crews staged across the eastern + central US, store-staff training, post-install replacement / SLA enforcement, ZKong factory liaison.
Heads technology at Retail Digitals — ZKong cloud platform integration, POS/ERP connectors, security architecture, and the in-house tooling that powers the customer-facing tools.
- Cloud Platform Engineers (2)
- Integration Engineers — POS/ERP/METRC
- Security & Compliance Engineer
- Frontend Engineer (customer tools)
- DevOps / SRE
- QA Lead
Department coverage: ZKong cloud platform deployment, custom POS/ERP/METRC connectors, HiLPC protocol integration, security architecture, ROI calculator + comparison engine + gated docs infrastructure.
Extended network
Vetted local installers across 38 US states. Coordinated by Operations for store-by-store rollouts — typical install time 1.5–3 hours per 1,000 sq ft of retail floor.
Hardware design, e-paper firmware, BWRY 4-color stack, HiLPC protocol stack, factory-side QA. Direct relationship — we escalate field issues into the ZKong R&D queue without a vendor middleman.
BOE-supplied e-paper, in-house plastics + battery assembly, salt-fog tested. We hold US safety stock at the NYC warehouse.
NY-based regulatory counsel for AB 3214 / FDA 21 CFR 101.11 / METRC questions, plus cannabis-specific firm relationships in CA, CO, and MA.
Retail technology integrators we co-sell with — POS vendors in grocery + cannabis, ERP/inventory partners in pharmacy and c-store, design firms for fashion + electronics retail.
Customers willing to take referral calls from prospects evaluating ESLs. Spans 8 verticals (grocery, pharmacy, cannabis, restaurant, c-store, fashion, electronics, warehouse).
Where we are
36 West 47th Street, Room 200, New York, NY 10036